The Mortgage and Insurance Bureau
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Our Team

Don Maclean CeMAP
Mortgage & Protection Advisor
Don Maclean CEMAP
T: 01923 721808
E: Don.Maclean@tmib.org.uk

With over 30 years' experience in the industry, Don has extensive knowledge of the mortgage market and has established excellent relationships with lenders. His professional approach and strong focus on providing first-class customer service enable him to stay one step ahead of the competition. Over 95% of Don’s business comes via client referrals and repeat business.

   
Christina Gough
Mortgage & Protection Advisor
Christina Gough CeMAP
T: 01895 622700
E: christina.gough@tmib.org.uk

Joining The Mortgage & Insurance Bureau in 2001, it didn't take Christina long to establish herself as one of the area's leading Mortgage Advisers. Excelling in complex cases as well as standard residential mortgages, Christina's clients always return to her for her trusted advice.

   
Samantha Voss CeMAP 
Mortgage & Protection Advisor
Samantha Voss CeMAP 
T: 01895 253789
E: Samantha.Voss@tmib.org.uk

Samantha joined The Mortgage and Insurance Bureau in October, 2015 and she has settled in well. Having previously worked as an estate agent before her transition into Mortgage Services, she is able to use the knowledge she gained to make her clients feel at ease with the whole sales process. Her professional manner enables her to build a good rapport with her customers which in turn, generates more recommendations.

   
Benjamin Adams CeMAP 
Mortgage Advisor
Benjamin Adams CeMAP 
T: 020 3763 8681
E: Ben.Adams@tmib.org.uk

Ben joined The Mortgage and Insurance Bureau as a Mortgage Administrator in July, 2015 and completed his CeMAP qualification a year later. In April, 2017 he was promoted to Mortgage Advisor and has hit the ground running. Ben specialises in all areas of mortgage advice including purchases, re-mortgages and buy to let and he works closely with his clients to find the best solution to meet their individual needs.

   
Kelly McNally
General Manager
Kelly McNally
T: 01895 622700
E: Kelly.McNally@tmib.org.uk

Kelly joined The Mortgage and Insurance Bureau in 2001 and worked her way from Mortgage Administrator to General Manager. An integral part of the team, Kelly ensures that TMIB not only meet but exceed their compliance obligations as set out by the FCA. She enjoys keeping the office running smoothly and oversees all Christina Gough’s mortgage applications to ensure a seamless process for all of our valued clients.

   
Chantal Arpino
Mortgage Administrator
Chantal Arpino
T: 01895 622700
E: Chantal.Arpino@tmib.org.uk

Having previously worked in estate agency, Chantal joined The Mortgage and Insurance Bureau in May, 2017 with a view to becoming a qualified Mortgage Advisor. She liaises with mortgage lenders and clients, processes new mortgage business applications and efficiently supports Samantha Voss and Don Maclean from when an application is submitted through to completion.

   
Elaine Shanahan
Mortgage Administrator
Elaine Shanahan
T: 01895 622700
E: Elaine.Shanahan@tmib.org.uk

Before joining The Mortgage and Insurance Bureau in August, 2017, Elaine spent 25 years working as a Mortgage Advisor for Halifax. She now works part-time supporting all our Mortgage Advisors with their admin and her in-depth knowledge of the industry and commitment to delivering excellent customer service, make her a real asset to the TMIB team.

   

 

The Mortgage & Insurance Bureau was created in 2003 in order to meet increasing demand from clients for advice on the ever complex mortgage market.

Our typical clients are busy, successful people who demand a high level of service. They want to deal with professional, knowledgeable staff, who are experts in their field.

Since our launch, The Mortgage & Insurance Bureau has established itself as one of the Region’s leading mortgage brokers and has won numerous industry awards for our service and performance.

Our staff have decades of experience in the mortgage industry and there are few challenges we cannot meet.

Awards